InSyst Inc :: User Guides and Downloads

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User Guides & Documents

User Guides and Downloads
All documentation is in PDF format unless otherwise noted.

Software

Nortel & Norstar User Guides

Business Series Terminals
Desktop Assistant V1.4 (9.2MB)

ACD Documents

Call Center Agent (PDF)
This guide explains how agents use Call Center.
Call Center Supervisor (PDF)
This guide describes how a you can
use Call Center features as a
supervisor or a an agent.

Time Change Documents

Nortel Norstar Time and Date Change
This documentation gives a step-by-step process on how to change the date and time on your Nortel Norstar system.

Technical Documents

Feature Codes
These are the codes for all Nortel Phone Features
Norstar SMDR6
Iinstalling and Documentation of the Station Message Detail Recording 6 (SMDR6)
Norstar ICS Technical Specs
Tech Specs for the Norstar Integrated Communication System
ipView Wallboard
The ipView WallBoard is the only WallBoard is the....
Norstar Alarm Event Codes
Comprehensive list of all Norstar Event Codes with causes and possible troubleshooting solutions.
CICS Compatibility Chart
Compatibility information for the CICS phone system.
MICS (0x32) Compatibility Chart
Compatibility information for the MICS
3x8 & 6x16Compatibility Chart
Compatibility information for the 3x8 & 6x16 Phone system
Norstar & BCM Comparison (2.5)
Comparison information on Norstar & BCM
Norstar & BCM - End User Documentation
A comprehensive list of of end user documentation from Norstar.

M Series Phones

M7000 Telephone User Card
Version 1

Norstar M7100 User Card
Version 2

Norstar M7208 User Card
Version 2

Norstar M7310 User Card
Version 2

Norstar M7324 User Card
Version 2

CallPilot Guides

CallPilot Quick Reference Guide
(CP interface) - Version 1
CallPilot Desktop Messaging Quick Reference Guide
Version 1
Norstar CallPilot Reference Guide
Version 2
CallPilot Quick Reference Guide
(NVM interface) - Version 2
Norstar CallPilot Quick Reference
Guide
Version 2
CallPilot FAX User Guide
Version 2
Norstar CallPilot Message Networking User Guide
Version 2
CallPilot Call Center Agent Guide
Version 2
CallPilot Call Center Supervisor User Guide
Version 2

Other Guides

Norstar ACU User Guide
Version 1

Norstar PC Console 1.1 User Guide
Version 1
Norstar PC Console 1.1 User Guide
(Spanish) - Version 1
Norstar Flash Reference Guide
Version 1
Norstar Flash Quick Reference Guide
Version 1

Call Manager

Norstar Personal Call Manager
User Guide - Version 3
Norstar Personal Call Manager
User Guide (Spanish) - Version 3

T Series Phones

T7100 User Card
Version 1
T7100 User Card
Version 2
T7100 User Card (Spanish)
Version 2
T7208 User Card
Version 1
T7208 User Card
Version 3
T7208 User Card (Spanish)
Version 3
T7316 User Card
Version 1
T7316 User Card
Version 3
T7316 User Card (Spanish)
Version 3
T7406 User Card
Version 2
T7406 User Card (Spanish)
Version 1

Voice Mail

Norstar Voice Mail 4.0 Reference Guide
Version 1

Norstar Voice Mail 4.0 VPIM User Guide
Version 1

Norstar Voice Mail 4.0 Fax User Guide
Version 1

ICS Telephone

Norstar-PLUS Modular ICS Telephone
Feature Card - Version 1

Norstar Compact ICS Telephone
Feature Card - Version 1

Compact ICS Telephone Feature Card
Version 1

Modular ICS Telephone Feature Card
Version 1

Modular ICS Central Answering Position (CAP) User Card
Version 1

Norstar ICS Hospitality Features Card
Version 1

Companion C3060

Companion C3060 Users Guide
(Canada) - Version 1

Companion C3060 Users Guide (US)
Version 1

copyright

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InSyst Incorporated
2717 W. Southern Ave., Ste. 6
Tempe, AZ 85282

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Local: 602-431-9111
Fax: 602-431-8111
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