With our live remote assistance tool, a member of our knowledgeable support team can view your networked phone system via your desktop, allowing us to take control of your PC to provide the support needed.
To Start an Online Support Session:
Step 1: Make Payment
You will start by making your payment below. Charges start at $75.00 for the first hour, and $50.00 for every half hour after. After you make your payment you will be directed to the session start page.
Step 2: Start Session
You will enter your name and a brief description of your request. Click the yellow “Click here” button to proceed with your session.
(note: all three dialog boxes must be completed before submitting request)
Step 3: Follow the installation steps for the “gotoassist” application. Once your representative arrives you will click “yes” to start sharing your screen with your representative. For your security please close out of any confidential programs that you do not want your representative to see.
Step 1 ... Make Payment
You will be directed to our secure payment center to process your payment. Once you have completed your payment, you will be redirected to our online support portal. For assistance at anytime please call (602) 431-9111, or Toll Free at, (855) 431-9111.
Arizona's Premier Telecom, Security and Service Provider
Areas include all of the Phoenix valley; Tempe, Scottsdale, Chandler, Gilbert, Mesa, Glendale, Queen Creek, Apache Junction, Sun Valley, Avondale, Casa Grand. We also service clients in all of Arizona from Flagstaff to Tucson.